Orders will ship within 2–5 business days.
FREE SHIPPING is through USPS.
USPS typically delivers in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.
Customs charges are the buyer’s responsibility; By Rosie Jane will not pay for any customs fees.
If you have any problems with your order PLEASE contact us so that we can make it right.
By Rosie Jane products are handmade and contain natural ingredients, you may notice slight color variations from batch to batch.
Damages: If you receive a damaged item, contact us immediately at email@example.com. We will happily replace any damaged items purchased from our website. Damages MUST be reported within 48 hours of delivery.
Returns + Exchanges
Due to the nature of our products, we cannot accept returns.
We do offer replacement or exchanges. Please send us an email at firstname.lastname@example.org with any concerns about your purchase so we can work something out.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.
We offer online payments & accept Visa, MasterCard, American Express, Discover, and PayPal.
Sales tax is charged on orders shipped within California at the local tax rate of 9%.