FREE SHIPPING through USPS.
Orders are processed within 1-3 days from when we receive them and will ship within 2–5 business days via USPS.
You will receive an email notification from us once your order has shipped containing tracking information.
By Rosie Jane will not pay for any customs fees or duties incurred on international shipments. Customs charges are the buyer’s responsibility.
If you have any problems with your order PLEASE contact us so that we can make it right.
By Rosie Jane products are handmade and contain natural ingredients, you may notice slight color variations from batch to batch.
Damages: If you receive a damaged item, contact us immediately at firstname.lastname@example.org. We will happily replace any damaged items purchased from our website. Damages MUST be reported within 48 hours of delivery.
Returns + Exchanges
Due to the nature of our products, we cannot accept returns.
We do offer replacement or exchanges. Please send us an email at email@example.com with any concerns about your purchase so we can work something out.
We offer online payments & accept Visa, MasterCard, American Express, Discover, and PayPal.
Sales tax is charged on orders shipped within California at the local tax rate of 9%.